cbv66's Privacy Policy
Your personal information is completely safe with us. cbv66 protects your privacy using SSL encryption and strict data protection practices.
This privacy policy applies to the use of the cbv66 platform and its services. By creating an account or using our services, you agree to the terms of this policy. We ask that you read this document carefully in full.
Introduction & Scope
cbv66 is a trusted online gaming and betting platform in Bangladesh. We place the highest priority on our users' privacy and are fully committed to protecting your personal information.
This privacy policy applies to the cbv66 website, mobile application, and all related services. This policy tells you:
- What types of information we collect and why;
- How the collected information is used and stored;
- In what circumstances information may be shared with third parties;
- What rights you have over your information and how to exercise them.
Our services are for people aged 21 and above only. It is every parent's responsibility to prevent minors from using our platform.
What Information We Collect
We collect various types of information to provide services on the cbv66 platform. This information falls into two main categories:
2.1 Personally Identifiable Information
We may collect the following information for account registration and management:
- Full name and date of birth (for age verification);
- Email address and mobile number;
- National ID card or passport details (for KYC verification);
- Mobile banking numbers (bKash, Nagad, Rocket, Upay — only for processing transactions);
- Any additional information provided by the user.
2.2 Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device identification details;
- Browser type, operating system, and device model;
- Login times and activity logs;
- Gameplay history and transaction details;
- Cookies and session data (see Section 6 for details).
Purpose of Using Information
Collected information is used only for the following legitimate purposes:
Account Management
Information is used to create, verify, and securely manage accounts.
Transaction Processing
Payment information is used to complete deposit and withdrawal requests quickly and securely.
Fraud Prevention
Information is analysed to protect accounts and detect suspicious activity.
Customer Support
To resolve your issues quickly through 24/7 live chat and email support.
Service Improvement
Analytics data is used to improve platform performance and user experience.
Legal Compliance
Records required to comply with applicable laws and regulations are maintained.
Data Storage & Security
cbv66 applies industry-standard technical and organisational measures to ensure the security of your information. Our security framework is as follows:
4.1 Technical Security Measures
- SSL/TLS Encryption: All data transmissions are protected by SSL encryption, which prevents unauthorised access by third parties.
- Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
- Firewall & Access Controls: Strict access policies and multi-layered firewall protection are maintained.
- Security Audits: Regular security assessments and vulnerability tests are conducted.
4.2 Data Retention Period
We retain your information only for as long as it is needed:
- Information for active accounts is retained throughout the period the account is in use;
- After an account is closed, information may be kept for as long as required to meet legal obligations;
- Transaction records are retained for the period specified under financial regulations;
- In the case of legal claims or disputes, relevant information may be kept for an extended period.
4.3 Response to a Data Breach
If a data security breach occurs, cbv66 will take immediate action and notify the affected users as quickly as possible. Our incident response team is on standby at all times.
Sharing Information with Third Parties
cbv66 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
We work with certain trusted third-party service providers to operate our services. These include:
- Payment processing services (bKash, Nagad, Rocket, Upay) — only the information necessary to complete transactions;
- KYC verification services — to confirm identity;
- Technology infrastructure providers — for server and cloud services;
- Game software providers — regarding gameplay data.
Data sharing agreements are in place with these partners, and they are required to comply with our privacy standards.
5.2 Legal Obligations
We may be required to provide information in response to a valid request from a regulatory authority or to fulfil a legal obligation. In such cases, we provide only the minimum information necessary.
5.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred. In such cases, we will notify users in advance and this privacy policy will continue to apply.
Cookies Policy
The cbv66 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
6.1 Types of Cookies We Use
- Essential Cookies: Necessary for session management and maintaining login status. Without these, the platform will not function properly.
- Functional Cookies: Used to remember your preferences (such as language and settings).
- Analytics Cookies: Collect anonymous statistics to understand how the site is used, which helps improve our services.
- Security Cookies: Used to detect and prevent fraud.
6.2 Cookie Controls
You can control or delete cookies by changing your browser settings. Please note that disabling essential cookies may limit the functionality of the platform, and you may not be able to log in properly or play games.
Your Rights
As a user of our platform, you have the following rights over your own information:
Right to Access & Review
You can request to know and review what information we hold about you.
Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to Deletion
In certain circumstances, you can request that your personal information be deleted, except for information subject to legal obligations.
Right to Data Portability
You can request that your information be provided in a readable format.
Right to Object to Processing
You can object to marketing communications or certain types of data processing.
Right to Restrict Processing
In certain circumstances, you can request that processing of your information be restricted.
To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time. Please note that the exercise of some rights may be limited due to legal obligations.
Privacy of Minors
cbv66's services are strictly for people aged 21 and above. We do not knowingly collect any personal information from minors.
We carry out an age verification process at the time of account registration. If we become aware that a minor is using our platform, we will:
- Suspend the relevant account immediately;
- Delete the collected information;
- Take the necessary steps in accordance with applicable law.
A note to parents — if your child is using online gaming platforms, please use parental control software and monitor their internet activity.
Changes to This Policy
cbv66 may update this privacy policy from time to time. Changes may be made due to business changes, adoption of new technology, or legal requirements.
For any significant changes, we will:
- Update the "Last Updated" date at the top of this page;
- We will notify registered users via email or on the platform;
- For significant changes, re-consent may be requested.
If you continue to use cbv66 after the changes, it will be assumed that you have agreed to the updated policy. So please visit this page regularly.
Contact & Complaints
If you have any questions, concerns, or requests to exercise your data rights regarding this privacy policy, please contact us:
Live Chat
Use our live chat service for instant support in Bengali and English, 24 hours a day, 7 days a week.
Email Support
Send privacy-related requests to: [email protected] — we will respond as soon as possible.
Enjoy safe gaming at cbv66
Your privacy is our responsibility. Log in today and experience exciting gaming on a trustworthy platform.
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